CRITICAL
LOW Churn Risk
Health Score
18
/ 100+ pts
GROW ≥ 90 · MAINTAIN 50–89 · WATCH 20–49 · CRITICAL < 20
- Calls & Meetings (90 days)
- 1
- Email Opens (90 days)
- —
- Service Lines
- 2
- EPA Violations
- 1
- Contract Expiration
- 9/30/2027 (424 days away)
- Last Updated
- 2026-08-02 00:27:25
💳 Billing & Aging Notes
Invoices were generating with POs for invalid locations. Creating issues with all DSM entity's. Lacey engaged with each DSM location beginning in 2026, with the help of the AMs and corrected the PO issue. Since resolving these issues, they have been more responsive, and paying better.